1. Hours of Operations The Support Services are provided during business days (Monday through Friday) from the hours of 10 AM to 7 PM Indian Standard Time (GMT + 5.5). 2. Response Times Response times are limited to the hours of operation. The response times for support services include: Standard Support – Initial response within […]
Category: General
What is the difference between Standard Support and Priority Support?
Our response times under standard support are 24-48 hours. However, in case your issue is of an urgent nature and cannot wait for that time then you can purchase a Single Priority Support Incident. Ticket acknowledgement and initial response shall be sent within 6 hours. Thereafter, our support team will liaise with you on priority […]
List of Language Locales
Albanian (Albania) sq_AL Albanian sq Arabic (Algeria) ar_DZ Arabic (Bahrain) ar_BH Arabic (Egypt) ar_EG Arabic (Iraq) ar_IQ Arabic (Jordan) ar_JO Arabic (Kuwait) ar_KW Arabic (Lebanon) ar_LB Arabic (Libya) ar_LY Arabic (Morocco) ar_MA Arabic (Oman) ar_OM Arabic (Qatar) ar_QA Arabic (Saudi Arabia) ar_SA Arabic (Sudan) ar_SD Arabic (Syria) ar_SY Arabic (Tunisia) ar_TN Arabic (UAE) ar_AE Arabic […]